What does Quality Mean to YOU, Our Customer?

Our customers tell us that when they buy our products, they do so in full confidence that they are getting a reliable product and/or service, something that meets or even exceeds their performance expectations at any time. This is what they have come to appreciate and expect from us, and is a value we strive to uphold at all times.

How can we best uphold this trust in the quality of our products? We have taken care to implement certifications for all quality management systems relevant in our business of high quality diagnostic products and services. More than a phrase we market, “quality management” is about taking the necessary steps – benchmarking and continuous improvements – towards achieving EN ISO 9001, the industry standard and technical basis for quality management.

Using the pyramid as an ideal for building upon standards, ISO 9001 sets the base for a graphical three-tier quality management pyramid. Sandwiched between this and the apex is ISO 17025, the standard implemented in all our analytical services labs worldwide. This lays down the technical requirements of a testing laboratory and details how analytical service labs should be managed to guarantee high quality, internationally comparable results by using state-of the art methods.

All this is much more than simply clinching certifications for our global entities and research facilities. Whether in our manufacturing processes or in the services we provide, this is the value we attach to all our undertakings. Because acting on such values translates to the best possible quality experience for our customers.

Please find below a list of all implemented standards and links to the respective certificates.

Standard Countries Title / Description
ISO 9001 
ISO 9001 logo

Holding Austria (Tulln)
Holding Austria (Getzersdorf)

Diagnostic Austria (Tulln)
Diagnostic Austria (Getzersdorf)
Germany
Singapore
Malaysia
USA (Newark)
USA (Union)
United Kingdom
Brazil
China

Quality management systems (process standard)
Standard Countries Title / Description
ISO 14001 
ISO 14001 logo

Holding Austria (Tulln)
Holding Austria (Getzersdorf)

Austria (Tulln)
Austria (Getzersdorf)
Environmental Management Systems
Standard Countries Title / Description
ISO 17025 
 

Austria
United Kingdom (Runcorn, Cheshire)
United Kingdom (Wells, Sumerset)
Singapore
USA (Union)

General requirements for the competence of testing and calibration laboratories
Standard Countries Title / Description
ISO 17034
 

Austria

General requirements for the competence of reference material producers
Standard Countries Title / Description
Standard Countries Title / Description
GMP+ B11
gmp+ fsm logo

Austria

Singapore

USA (Union)

Standards for feed safety throughout production and supply chain
SMETA
Sedex logo                                                                                         

Diagnostic Austria
Holding Austria

 Supplier Ethical
Data Exchange /
Empowering
responsible
supply chains
Standard Countries Title / Description
CO2 neutral
CO2 neutral logo Austria CO2 neutral organization that applies carbon neutrality to all processes, employee activities and facilities
Standard Countries Title / Description
ClimatePartner
Austria Carbon neutral company
Standard Countries Title / Description
China Metrology Accreditation (CMA)
China Metrology capabilities of testing laboratories

 

 

ISO17034 (certified) Reference Materials – Customer Information

Romer Labs offers a range of reference materials that are produced and certified according to the highest standards of quality and accredited according to the EN ISO 17034:2016 standard (“General requirements for the competence of reference material producers”).

Our reference materials are fully traceable with regard to their certified values (individual component in solvent with a certified concentration of analyte in µg/mL) in SI units. They are analyzed in-house according to the requirements of EN ISO 17025:2017 (“General requirements for the competence of testing and calibration laboratories”), approved and statistically evaluated according to the specifications of ISO Guide 35.

The certified value is accompanied by a fully traceable statement of uncertainty calculated from the production, homogeneity and stability of the reference material.

The following reference materials, which are produced and accredited according to ISO 17034, are currently available:

Item No. Product Amount
10006701 Biopure™ Aflatoxin B1 (CRM, ISO 17034) - 2 µg/mL in acetonitrile 5 mL
10006702 Biopure™ Aflatoxin B1 (CRM, ISO 17034) - 2 µg/mL in acetonitrile 1 mL
10006703 Biopure™ Aflatoxin B2 (CRM, ISO 17034) - 0.5 µg/mL in acetonitrile 5 mL
10006704 Biopure™ Aflatoxin B2 (CRM, ISO 17034) - 0.5 µg/mL in acetonitrile 1 mL
10006705 Biopure™ Aflatoxin G1 (CRM, ISO 17034) - 2 µg/mL in acetonitrile 5 mL
10006706 Biopure™ Aflatoxin G1 (CRM, ISO 17034) - 2 µg/mL in acetonitrile 1 mL
10006707 Biopure™ Aflatoxin G2 (CRM, ISO 17034) - 0.5 µg/mL in acetonitrile 5 mL
10006708 Biopure™ Aflatoxin G2 (CRM, ISO 17034) - 0.5 µg/mL in acetonitrile 1 mL
10006709 Biopure™ T2-Toxin (RM, ISO 17034) - 100 µg/mL in acetonitrile 5 mL
10006710 Biopure™ T2-Toxin (RM, ISO 17034) - 100 µg/mL in acetonitrile 1 mL
10006711 Biopure™ HT2-Toxin (RM, ISO 17034) - 100 µg/mL in acetonitrile 5 mL
10006712 Biopure™ HT2-Toxin (RM, ISO 17034) - 100 µg/mL in acetonitrile 1 mL
10006713 Biopure™ Nivalenol (RM, ISO 17034) - 100 µg/mL in acetonitrile 5 mL
10006714 Biopure™ Nivalenol (RM, ISO 17034) - 100 µg/mL in acetonitrile 1 mL
10006715 Biopure™ Deoxynivalenol (CRM, ISO 17034) - 100 µg/mL in acetonitrile 5 mL
10006716 Biopure™ Deoxynivalenol (CRM, ISO 17034) - 100 µg/mL in acetonitrile 1 mL
10006717 Biopure™ Zearalenone (CRM, ISO 17034) - 100 µg/mL in acetonitrile 5 mL
10006718 Biopure™ Zearalenone (CRM, ISO 17034) - 100 µg/mL in acetonitrile 1 mL
10006719 Biopure™ Ochratoxin A (CRM, ISO 17034) - 10 µg/mL in acetonitrile 5 mL
10006720 Biopure™ Ochratoxin A (CRM, ISO 17034) - 10 µg/mL in acetonitrile 1 mL
10006723 Biopure™ Fumonisin B1 (RM, ISO 17034) - 50 µg/mL in acetonitrile/water 5 mL
10006721 Biopure™ Fumonisin B1 (RM, ISO 17034) - 50 µg/mL in acetonitrile/water 1 mL
10006722 Biopure™ Fumonisin B2 (RM, ISO 17034) - 50 µg/mL in acetonirile/water 5 mL
10006724 Biopure™ Fumonisin B2 (RM, ISO 17034) - 50 µg/mL in acetonirile/water 1 mL
10007040* Biopure™ Patulin (RM, ISO 17034) - 100 µg/mL in acetonitrile 5 mL
10007041* Biopure™ Patulin (RM, ISO 17034) - 100 µg/mL in acetonitrile 1 mL

*soon available (early 2023)